The purpose of this manual is to define Carocon Corporation’s responsibility for warranty of condominiums, townhomes or homes constructed by Carocon. It also defines the procedure for generating and completing an Owner’s walk and acceptance of each unit.

REPORTING A WARRANTY CLAIM

Prior to reporting a warranty claim, please read through this Warranty Manual to make sure that the issue is in fact warrantied and covered. Once a problem has been identified as warranty, please submit your warranty claim using the Warranty Claim Form found on the left side of the page under the Warranty Manual page.If it is an emergency situation, or you do not have access to www.carocon.com, please contact Carocon's Warranty Manager, Amanda Dittloff, at 704-525-1410 or via e-mail at amandad@carocon.com.
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DEFINITIONS:

Condominium – A legal system by which individual units of real property, such as apartments, stores or offices, may be owned separately. Each unit owner obtains all the rights incidental to ownership of real property, and share with the other owners rights to the common areas in the building, facilities, or land of the condominium.

Contractor – Carocon Corporation as the licensed general contractor pledged to the owner to perform the work of construction in accordance with the contract documents

Defect – a failure to meet the Construction Quality Standards for workmanship and systems as set forth in this manual.

Owner – the owner of the project, that is also party to the owner-contractor and owner-designer agreements.

Effective Date of Warranty means the date the unit is ready for the purpose for which it was constructed in accordance with the contract.

Home means the dwelling covered by this warranty, and does not include subsequent additions, modifications or attachments not provided at the time of construction by Carocon Corporation.

Homeowner’s Association means the entity that governs and controls the operation, maintenance, obligation and rules for the development of which the home is a part. It operates under a set of bylaws and a charter.

Structural Defect means any physical damage or defect in the load bearing elements of your home affecting the performance of intended function to the extent that your home becomes unsafe, unsanitary or otherwise unfit for habitation. The designated load bearing elements that are covered under the structural defects portion of this warranty is: foundation systems and footings, beams, girders, lintels, columns supporting load, load bearing walls and partitions, roof framing systems, floor systems. Examples of elements not covered by the Structural Defects portion of this warranty are: non-loading bearing partitions and wall, wall tile or paper, drywall, flooring and flooring material, brick or stone veneer, stucco, exterior siding, roof shingles, tiles, sheathing and tar paper, heating and cooling, plumbing, electrical and mechanical systems, doors, trim, cabinets, hardware, insulation, paint, stain, basement and other interior flooring, ground supported concrete slabs.

Townhomes, Townhouse or Towne means a legal estate in real property that includes full ownership of an attached dwelling unit and the platted lot on which it is located.

Buyer means the person(s) to whom the owner transfers title of the condominium or townhome.

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