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Construction Quality Standards
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CONSTRUCTION QUALITY STANDARDS
This section lists the standards that apply to your new home. Where specific standards and actions are not shown, the standard shall be accepted residential construction industry practice.
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CATEGORY |
ITEM |
CONDITION |
STANDARD |
COVERAGE |
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APPLIANCES |
All appliances |
Scratches & dents
Operational problems |
Warrantor will repair if on final punch list
Homeowner troubleshoot using product owners manual then call manufacturer |
Punch list
Manufacturer |
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CABINETS |
Kitchen & baths |
Cabinets separate from ceilings or walls more than ¼"
Cracks in door panels
Door warping exceeding ¼"
Misalignment of doors or drawers causing improper operation
Variation in color, grain or texture |
Warrantor will repair
Manufacturer normally will repair
Manufacturer normally will repair
Warrantor will have installer adjust
Normal for variations occur in wood as a natural material |
1 year
Manufacturer – 1 year
Manufacturer – 1 year
1 year
None |
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Construction Quality Standards Continued
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CONCRETE |
Slab
Stained Concrete Floor
Sidewalk, Patio or Driveway
Stoop & Steps |
Cracks causing damage to finish flooring
Slab cracks
Surface disintegration
Cracking
Standing water
Stoop settles, heaves or separates more than 1" from home |
Warrantor will repair
Cracks less than ¼" wide or ¼" vertical displacement over a foot in length are within standard. Can be filled but will not match stain.
Normal weathering and use should not cause disintegration causing exposed aggregate
Cracks less than ¼" wide or ¼" vertical displacement over a foot in length are within standard
Less than ¼" depth is within standard. Minor standing water is to be expected to remain after rain
Warrantor will repair |
1 year
1 year
1 year
1 year
1 year
1 year
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COUNTERTOPS & VANITIES
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Kitchen counters & Baths |
Delamination or open seams in counter top material
Chips, dents, cracks
Visible Seams |
Warrantor will repair if failure occurs under normal use
Not responsible for cracks, chips or wear and tear. Warrantor will repair if noted on final punchlist
Normal to have discernable seams in laminate or natural stone. Seams are not readily apparent on solid surface counter tops. |
1 year
Punchlist
None |
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DOORS & LOCKS |
Exterior
Interior
Garage
|
Failure to operate properly, binding, sticking not latching, not sealing
Failure to operate properly, binding, sticking, not latching
Failure to operate properly
Entry of water under door |
Warrantor will adjust or repair
Warrantor will adjust or repair
Warrantor will adjust or repair
Warrantor will adjust or repair if needed. Some entry of water is expected in severe conditions |
1 year
1 year
1 year
1 year
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Construction Quality Standards Continued
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DRYWALL |
New blemishes |
Nails pops, blisters, cracks appearing in warranty period and visible from a distance of 6’ or greater in normal lighting conditions |
Warrantor will repair only if excessive & on a one time basis only during the first year. |
1 year |
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ELECTRICAL |
Breakers
Outlets, switches or fixtures
GFCI outlets |
Excessive tripping of breaker(s)
Malfunction
Tripping |
Warrantor will correct
Electrical subcontractor will correct. Homeowner responsible for contacting electrical subcontractor listed in warranty package.
Homeowner responsible for not overloading circuit and for resetting GFCI’s. Look for them particularly in baths and the kitchen. |
Electrical Sub. 1 year
Electrical Sub. 1 year
None |
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EXTERIOR |
Trim
Siding
Stucco
Brick |
Excessive warping, cupping, splitting or failure of wooden trim
Pulls away from surface
Open joints exceeding ¼"
Siding becomes loose or detached.
Siding delaminates or deteriorates
Cracks in excess of 1/8"
Cracks in excess of 1/8"
Efflorescence
Moisture entering home through brick |
Warrantor will repair
Warrantor will re-attach and caulk or seal if necessary
Warrantor will correct on one time basis first year
Warrantor will correct
Warrantor will correct
Warrantor will correct if in excess of standard. Fine cracking is normal in stucco
Warrantor will correct if in excess of standard. Fine cracking is normal in masonry
Warrantor will clean if excessive
Warrantor will correct
Note: all above items are normal maintenance responsibilities of the Homeowners Assocation after the warranty period. |
1 year
1 year
1 year
1 year
1 year
1 year
1 year
1 year
1 year |
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Construction Quality Standards Continued
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FLOORING |
Carpet
Hardwood
Resilient – Vinyl
Ceramic Tile |
Seams open
Stretched or buckling
Comes loose at tack strip
Fading, staining, discoloration
Premature wear
Color matching
Gaps between boards
Loose hardwood flooring
Cupping from moisture damage
Shade and color variation
Loose or bubbled
Gaps in seams
Fading or discoloration
Indentations, scuffs, tears from normal traffic
Nail pops breaking through surface
Color matching
Patching/repair
Cracked or loose under normal use
Cracks in grout joints
Color matching |
Warrantor will repair
Warrantor will re-stretch carpet on a one time basis in first year
Warrantor will repair
Manufacturer’s warranty may apply
Manufacturer’s warranty may apply
Not responsible for discontinued patterns or color variations in die lot
Warrantor will repair if gaps exceed 1/8". Hardwood floors expand and contract seasonally and with changes in humidity leading to some variation in joints
Warrantor will repair
Warrantor not responsible from damage to flooring beyond its control
Natural color variation is inherent
Warrantor will repair
Warrantor will repair excessive gaps in seams
Manufacturer’s warranty
No warranty action. Uncovered
Warrantor will repair
Not responsible for discontinued patterns or color variations in die lot
Warrantor’s repair options may include patching in workmanlike manner
Warrantor will repair
Warrantor will repair on a one-time basis in first year. Homeowner responsible for all other caulking and re-grouting as normal maintenance.
Not responsible for discontinued patterns or color variations in die lot |
1 year
1 year
1 year
Manufacturer
Manufacturer
None
1 year
1 year
None
None
1 year
1 year
Manufacturer
None
1 year
None
1 year
1 year
1 year
None |
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FOUNDATION |
Footings, Walls & Piers |
Structural failure of load bearing elements |
Warrantor will repair failures which meet the definition for structural failures under the Express Limited Warranty |
1 year |
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FRAMING-Structural
Framing-Nonstructural |
Bearing walls
Floor & roof framing systems-trusses and/or joists
Lintels, girders, columns and beams
Floor & roof sheathing
Floor squeaks
Uneven wood framed floors
Walls or ceilings
Walls
Walls |
Structural failure of load bearing components
Structural failure of components
Structural failure of components
Swelling, delamination or detachment
Squeaks deflects, springs
Ridge or depression
Bowed or crowned to form unevenness
Out of plumb
Out of square |
Warrantor will repair failures which meet the definition for structural
Warrantor will repair failures which meet the definition for structural failures under the Express Limited Warranty
Warrantor will repair failures which meet the definition for structural failures under the Express Limited Warranty
Warrantor will re-attach or repair or replace as required
Warrantor will refasten any loose areas causing loud and objectionable squeaks. A totally squeak free floor can not be guaranteed.
Warrantor will correct if ridge or depression exceeds ¼" in 32"
Warrantor will correct if more than ½" in 36" vertical or horizontal measurement
Warrantor will correct if more than 1" in 8’ vertical measurement
No coverage |
1 year
1 year
1 year
1 year
1 year
1 year
1 year
1 year
None |
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Construction Quality Standards Continued
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HEATING & COOLING |
Heating
Cooling |
Inadequate
Inadequate |
Warrantor will take corrective action, if ASHRAE standards are not met
Warrantor will take corrective action, if ASHRAE standards are not met |
Mechanical Sub. –
1 year
Mechanical Sub. –
1 year |
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INSULATION |
infiltration |
Improper insulation |
Installed according to applicable building codes governing at time of construction. Warrantor will install to meet these codes. Cost of destructive testing and restoration of finishes which originates at homeowner’s request, and results in no insulation deficiency shall not be borne by Warrantor |
1 year |
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INTERIOR |
Finish carpentry |
Separation at joints or between moldings and adjacent surface
Nail setting and filling, grain, surface checks, splits and marks |
Warrantor will repair if separation occurs in warranty period and is in excess of 1/8" on a one time basis in the first year
Warrantor will repair if noted on Homeowners initial punchlist |
1 year
Punchlist |
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LANDSCAPING |
Plants, trees, and turf |
Lack of watering, pruning, fertilizing, overseeding, mulch |
Homeowners Association is responsible for maintenance contract during the first year after installation and thereafter |
Homeowners Association |
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PAINT & CAULK |
Exterior
Interior |
Peeling, flaking, scaling
Mildew or fungus
Separation or deterioration of caulk
Repainting to obtain optimal film build
Interior coverage
Separation or deterioration of caulk – Wet Areas
Matching
Varnished surfaces
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Warrantor will repair within warranty period. Thereafter responsibility of Homeowners Association as part of normal periodic maintenance
Homeowners Association maintenance responsibility
Warrantor will repair within warranty period. Thereafter responsibility of Homeowners Association as part of normal periodic maintenance
Warrantor will remedy excessive fading, staining or bleed through, but will not be responsible for providing the film build which comes from repainting which is required in the course of normal periodic maintenance. The application is limited to the specified number of coats under the contract for construction and Warrantor will not perform repainting outside of the warranty period.
Painted wall, ceiling, and trim surfaces should not show underlying material when viewed in normal light from 6’
Homeowner is responsible immediately upon occupancy for periodic caulking of wet surface interfaces including tub surrounds, shower surrounds backsplash areas, etc.
If painting of limited areas is required because of other warranty work, Warrantor will attempt to match existing paint color as closely as possible, but will not be responsible for perfect match. Warrantor will not be responsible for restoring wallpaper, custom paint, or finishes done after occupancy.
Warrantor does not accept responsibility for exact matching of field finished clear finished surfaces to factory finished surfaces including pre-finished flooring, cabinetry, stair parts, etc. |
1 year
None
1 year
1 year
1 year
None
None
None |
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PLUMBING |
Fixtures
Defective plumbing fixtures |
Cracked, chipped, scratched
Failure to operate properly |
Warrantor will repair if noted on original punchlist
Warranty is through the Plumber subcontractor |
Punchlist
Plumbing Sub.
1 year |
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Construction Quality Standards Continued
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ROOFING |
Shingles or flashing
Ice Damming |
Leaking
Blow off in high wind
Uneven shading, fading
All other shingle problems
Build up of snow or ice causing leakage |
Warrantor will make necessary repairs
Not covered by warranty
Not covered by warranty
Refer to manufacturer’s warranty
Not covered by warranty. Prevention of build up is responsibility of Homeowner’s Association |
1 year
None
None
Manufacturer
Homeowners Association |
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SHEETMETAL |
Gutters and downspouts |
Gutters and downspouts do not drain because of poor installation
Blockage
Leakage |
Warrantor will insure installation to assure adequate fall
Homeowners Association is responsible for cleaning periodically to insure drainage
Warrantor will repair if caused by poor installation or materials |
1 year
Homeowner Association
1 year |
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SITE WORK |
Driveways and sidewalks
Yard drainage
Excessive Settlement |
Water standing
Cracks
Standing water within 10’ of foundation
Ditches, foundation backfill, other areas |
Warrantor will repair if standing or ponding in excess of 1" deep because of surface irregularity or settlement. Repair by surface patching
Warrantor will repair if cracks are over ¼" wide or over ¼" vertical displacement over 1" in length
Warrantor will regrade or fill as needed to remedy water standing in areas beyond a 24-hour period. Warrantor is not responsible for change in grade caused by homeowner’s modification of grades by landscaping or other modifications.
Warrantor will fill affected areas on a one time basis during the warranty period for this item for settlement in excess of 6" variation from surround finished grade. |
1 year
1 year
1 year
1 year |
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WATERPROOFING |
Leak |
Leaks in occupied space below grade |
Leaks resulting in trickling or seepage of water through the floor or walls will be corrected by Warrantor unless caused by improper landscaping or grade modification caused by Homeowner or Homeowners Association or its employees, agents or contractors. |
1 year |
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WINDOWS |
Conden-sation
Failure to operate correctly
Broken glass
Failed seals, weather-stripping
All items above |
Moisture or frost
Opening, closing, locking, remaining open, etc.
Broken window
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Not warranted
Warrantor will repair
Warrantor will repair if on Homeowners final punch list
Warrantor will repair under manufacturer’s warranty within 1 year warranty period on these items.
After Warrantor’s 1 year Express Limited Warranty expires, window Manufacturer’s warranty terms govern. |
None
1 year
Punch list
year
Manufacturer |
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